Privacy Policy

This Privacy Policy explains how PetFinderLB collects, uses, shares, and stores personal information in connection with its smart pet ID tag service, pet registration tools, recovery pages, and related website features.

1. Information We Collect

PetFinderLB may collect information users submit directly, including owner name, phone number, email, address (if provided), pet name, species, breed, photo, medical or care notes, tag identifier, and other profile details.

PetFinderLB may also collect technical and usage information such as IP address, browser type, device details, page visits, scan timestamps, referral data, approximate location inferred from technical data, and interactions with support or recovery pages.

2. How We Use Information

• Create and manage pet profiles and tag registrations.
• Display selected owner contact details to finders.
• Operate recovery pages and related support flows.
• Send service messages, order confirmations, or support replies.
• Improve functionality, fraud prevention, analytics, and reliability.
• Generate community alerts or printable posters at the user's request.

3. Information Shown to Finders

A core feature of PetFinderLB is allowing a finder to reach the owner after scanning a tag. Depending on user settings, PetFinderLB may show owner name, phone number, alternate contact, pet photo, pet name, recovery instructions, and other profile details intentionally enabled by the owner.

4. Legal Bases and Consent

Where applicable law requires a legal basis, PetFinderLB may process information because it is necessary to provide requested services, because the user consented, or because PetFinderLB has a legitimate interest in securing, supporting, and improving the service.

5. Sharing with Service Providers

PetFinderLB may share information with third-party service providers that support hosting, analytics, communications, customer support, printing workflows, payment processing if introduced, and security operations. Providers may process information only on behalf of PetFinderLB under appropriate safeguards.

6. Public and User-Directed Sharing

Information a user places on a public-facing recovery page may be visible to anyone who scans the tag or accesses the recovery link. Community alerts and printable posters may also contain user-selected information and should be treated as intentionally published.

7. Data Retention

PetFinderLB may retain information as needed to operate profiles, maintain tag functionality, provide support, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.

8. Security Measures

PetFinderLB uses reasonable administrative, technical, and organizational safeguards to protect account and profile information. No online system can be guaranteed to be completely secure.

9. User Rights

Depending on applicable law, users may have rights to access, correct, delete, or export personal information, or object to certain processing. Users may request profile updates or deletion by contacting PetFinderLB.

10. Children

PetFinderLB is intended for pet owners and household members with authority to manage a pet's information. The service is not intended for children to create accounts independently unless permitted by law and supervised by a parent or guardian.

11. International Data Transfers

If PetFinderLB, its hosting providers, or vendors process data outside the user's home country, information may be transferred internationally. PetFinderLB should apply safeguards where required by law.

12. Cookies and Analytics

PetFinderLB may use cookies and similar technologies for essential functions, analytics, preferences, and security. Additional details are provided in the Cookies Policy.

13. Changes to This Policy

PetFinderLB may update this Privacy Policy from time to time. The latest version applies when posted on the website unless stated otherwise.

14. Contact

Privacy questions, access requests, correction requests, and deletion requests should be sent to the contact details published on PetFinderLB.